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TCP/IP errors since I started using Sniper

 
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gentillyjoe



Joined: 14 Dec 2008
Posts: 5

PostPosted: Sun Dec 14, 2008 11:04 am    Post subject: TCP/IP errors since I started using Sniper Reply with quote

I keep getting error messages like the one below when checking mail:

<< A TCP/IP error occurred while trying to connect to the server. Account: 'lester-trad_orange', Server: 'pop.orange.fr', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC15 >>

This has started happening since I started using AntispamSniper. Does anyone have any suggestions? TIA

Windows 2000 Pro SP4
Outlook Express version 6.00.2800.1106
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vetaltm
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Joined: 05 Feb 2006
Posts: 495

PostPosted: Sun Dec 14, 2008 11:46 am    Post subject: Reply with quote

Make sure that the firewall doesn't block the incoming TCP connections to port 40000 for the process msimn.exe (Outlook Express). This is the port of internal mail proxy in plug-in. If you can't reconfigure the firewall, it is possible to resolve the problem by disabling the checkbox "Block spam by message headers..." on Accounts tab in plug-in settings.
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gentillyjoe



Joined: 14 Dec 2008
Posts: 5

PostPosted: Sun Dec 14, 2008 12:34 pm    Post subject: Reply with quote

Thanks. My firewall is part of Kaspersky Internet Security 2009, and I can't find where to make the change you suggest. They mention a "Connections and Ports" tab in the help file, but they don't tell you where to find it.

Meanwhile, the problem continues.

If I disable checking mail by headers, will the spam be sent to the e-mail client? I can't have that happen because I'm being flooded with spam.

Thanks again
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gentillyjoe



Joined: 14 Dec 2008
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PostPosted: Sun Dec 14, 2008 1:36 pm    Post subject: Reply with quote

I was able (I think) to set port 40000 and I am still getting the errors. I tired disabling the check headers setting and all the spam flooded into my Inbox.

Do you have any further suggestions?
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vetaltm
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PostPosted: Sun Dec 14, 2008 1:43 pm    Post subject: Reply with quote

gentillyjoe wrote:
If I disable checking mail by headers, will the spam be sent to the e-mail client? I can't have that happen because I'm being flooded with spam.

Filtering spam by headers is an optional feature that allows blocking 100% spam on the server, without downloading the full message contents. When it is turned off, the plug-in filters only downloaded mail by full content and doesn't filter IMAP accounts.
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vetaltm
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PostPosted: Sun Dec 14, 2008 1:49 pm    Post subject: Reply with quote

gentillyjoe wrote:
I was able (I think) to set port 40000 and I am still getting the errors. I tired disabling the check headers setting and all the spam flooded into my Inbox.


Try to turn off the firewall in Kaspersky. If the problem disappears, it makes sense to contact Kaspersky labs support and ask them how to create a rule for allowing the incoming TCP connections to port 40000 for msimn.exe.
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gentillyjoe



Joined: 14 Dec 2008
Posts: 5

PostPosted: Sun Dec 14, 2008 2:06 pm    Post subject: Reply with quote

Thanks. Kaspersky does seem to be the problem. I will TRY to get them to answer the question. I wish they had responsive support the way you do.

Maybe I should mention that I tried Sniper because Kaspersky's e-mail module offered no way to kill spam at the server (except manually). But with Kaspersky's e-mail module in place, Sniper wouldn't install.

Thanks again. I will report if I get any help from Kaspersky.
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gentillyjoe



Joined: 14 Dec 2008
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PostPosted: Tue Dec 16, 2008 8:27 am    Post subject: Reply with quote

I was able to get rid of the TCP/IP errors by disabling the Monitor All Ports setting and enabling Monitor Only Selected Ports. I am still trying to get an answer from Kaspersky as to how to open ONLY port 40000, since I really don't know if there are any ports that have been left open that should be closed.

In any case, I am continuing my trial of ASS, and I must say the flood of spam has been reduced to a trickle, albeit with a few false positives.

Thanks!
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