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Batuser
Joined: 14 Aug 2021 Posts: 3
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Posted: Sat Aug 14, 2021 7:15 am Post subject: Can not empty junk folder |
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Hello, paid bat/sniper user....but new to sniper.
I have enabled "Use common junk folder" for two pop3 accounts, but I can not empty the junk folder.
I can't delete the individual email inside the junk folder either.
Please can you help ? |
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vetaltm Author
Joined: 05 Feb 2006 Posts: 751
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Posted: Sat Aug 14, 2021 10:30 am Post subject: |
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It looks like an issue with TheBat storage. Try to check the folders integrity in a TheBat Maintenance Center (Folder | Maintenance Center menu item). If it doesn't help, it makes sense to contact Ritlabs support. |
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Batuser
Joined: 14 Aug 2021 Posts: 3
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Posted: Sat Aug 14, 2021 10:36 am Post subject: |
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Thankyou, I will do that.
I do not get many spam mails so will need to wait until one arrives.
I will certainly check the storage as suggested.
Thanks
(Edit: No problems when checking folder integrity.) |
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Batuser
Joined: 14 Aug 2021 Posts: 3
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Posted: Mon Aug 16, 2021 11:15 am Post subject: |
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Problem fixed with specific Bat settings.
Thanks. |
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