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Not filtering Junkmail in gmail account

 
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Stuart



Joined: 19 May 2007
Posts: 40

PostPosted: Thu Mar 03, 2022 12:25 am    Post subject: Not filtering Junkmail in gmail account Reply with quote

As the subject says ASS does not seem to be filtering out junkmail in my gmail account
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Stuart



Joined: 19 May 2007
Posts: 40

PostPosted: Thu Mar 03, 2022 12:27 am    Post subject: Not filtering Junkmail in gmail account Reply with quote

Forgot to mention this is after I updated to the current version for TheBat v10.
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vetaltm
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Joined: 05 Feb 2006
Posts: 739

PostPosted: Thu Mar 03, 2022 6:59 am    Post subject: Reply with quote

Here is a description how to fix the issue in most common case:
http://antispamsniper.com/forum/viewtopic.php?t=872
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Stuart



Joined: 19 May 2007
Posts: 40

PostPosted: Sat Mar 05, 2022 12:39 am    Post subject: Not filtering Junkmail in gmail account Reply with quote

I did have that setting, but it still doesn't work. If I select the Filter icon it will filter the offending spam, but it does not automatically work.

I also have a particular SPAM email that will not filter at all. If I mark it as SPAM nothing happens.
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vetaltm
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Joined: 05 Feb 2006
Posts: 739

PostPosted: Sat Mar 05, 2022 6:42 am    Post subject: Reply with quote

If your are using POP3 protocol, it is necessary to enable the checkboxes in TheBat settings as on this screenshot:


If you are using IMAP, it is necessary to install the latest build 3.3.4.7 and select all checkboxes on Accounts tab.
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Stuart



Joined: 19 May 2007
Posts: 40

PostPosted: Sat Mar 05, 2022 1:18 pm    Post subject: Not filtering Junkmail in gmail account Reply with quote

All my accounts are IMAP.
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vetaltm
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Joined: 05 Feb 2006
Posts: 739

PostPosted: Sat Mar 05, 2022 1:28 pm    Post subject: Reply with quote

For filtering SSL IMAP connections it is necessary to install the latest build 3.3.4.7 and select all checkboxes on Accounts tab.
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Stuart



Joined: 19 May 2007
Posts: 40

PostPosted: Sat Mar 05, 2022 1:40 pm    Post subject: Not filtering Junkmail in gmail account Reply with quote

Yes I have the latest version and all the check boxes are selected.
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vetaltm
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Joined: 05 Feb 2006
Posts: 739

PostPosted: Sat Mar 05, 2022 1:43 pm    Post subject: Reply with quote

If your IMAP server uses nonstandard ports, it is possible to create the appropriate accounts manually on Accounts tab in plug-in settings, specifying the port number in account settings on IMAP tab.
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Stuart



Joined: 19 May 2007
Posts: 40

PostPosted: Sat Mar 05, 2022 2:12 pm    Post subject: Not filtering Junkmail in gmail account Reply with quote

It is using standard ports. It is a Gmail account.
It was working before the switch to version 10 of The Bat.
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