antispamsniper.com

[nelem]

After re-installing AS, just touching the Config button hangs TB.

Prior to that, I upgraded TB and noticed I wasn't getting IMAP email for a few days. The connections would simply hang. Renaming AntispamSniper.tbp allowed the email to work again.

Thanks

[vetaltm]

The issue cannot be reproduced. Make sure that you are using AntispamSniper version 3.3.5.3, i.e. the plug-in file antispamsniper.tbp is used from correct folder. If nothing helps, apparently there is a conflict with antivirus or similar software. It is necessary to check the antivirus logs and apply the required changes, for example add TheBat and AntispamSniper folders to exceptions.

[nelem]

I have checked the correct AS folder and version 3.3.5.3_x64 Disabled the Kaspersky firewall and email virus scanner (that I didn't know was on). Kaspersky Anti-Spam was off.

TB still hangs when I touch AS config or via TB anti-spam setting. However, AS log shows when clicked before config buttons.

[vetaltm]

Try to close TheBat and rename the plug-in configuration folder. The path is specified on Options tab in plug-in settings. By default it is a subfolder AntispamSniper inside TheBat mail directory. If it helps, apparently the configuration files are broken.

[nelem]

Thanks. I am back up and running now.

Can I copy the databases back one by one to get my config back?

[vetaltm]

Yes. The plug-in stores all settings as files in the configuration folder.