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revelli
Joined: 15 May 2007
Posts: 102
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 Posted: Tue Oct 15, 2024 8:24 am Post subject: Spams that appears again |
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AS plugin works fine now: it filters correctly spam moving them to the junk folder.
But it happens sometimes (2 or 3 times per day) that certain spam mails (that are recognized as spam in the log file) appears twice: inside the spam folder but also inside the INBOX!
Why I can see them in 2 different places?
And if I try to mark them as junk manually, they disappear from the INBOX a few seconds and them appear there again...
Any idea? Thanks |
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vetaltm
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Joined: 05 Feb 2006
Posts: 748
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| Posted: Tue Oct 15, 2024 8:37 am Post subject: Re: Spams that appears again |
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| It looks like a synchronization issue in TheBat for the classified spam moved to junk folder. Try to refresh the messages in TheBat folder. |
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revelli
Joined: 15 May 2007
Posts: 102
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| Posted: Tue Oct 15, 2024 9:01 am Post subject: |
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| how? |
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vetaltm
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Joined: 05 Feb 2006
Posts: 748
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| Posted: Tue Oct 15, 2024 9:04 am Post subject: |
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| Folder | Refresh in TheBat menu. |
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revelli
Joined: 15 May 2007
Posts: 102
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| Posted: Wed Oct 16, 2024 2:55 pm Post subject: |
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Refreshing doesn't solve the problem but I noticed (reading the logs) that this happens only with e-mails addresses that are black-listed not with normal AS filtering of spams
Any idea? |
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vetaltm
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Joined: 05 Feb 2006
Posts: 748
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| Posted: Wed Oct 16, 2024 3:04 pm Post subject: |
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| The plug-in moves all classified spam similarly: copies the message to junk IMAP mail folder and marks the message as deleted in original IMAP folder. If some classified spam messages are not moved or not deleted, apparently there is an issue on the server or with TheBat synchronization. |
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