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S0CRATES
Joined: 23 Feb 2007
Posts: 2
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 Posted: Thu Apr 12, 2007 4:36 am Post subject: SPAM not deleted at the mail server |
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Hello,
I'm using AntispanSniper 2.0.0.4 (commercial version, registered user) and I have the following problem: The SPAM emails are not deleted at the mail server.
If I use the button "Delete mail on server", AntispamSniper "is doing something". After this, I logged in to my mail accounts at 1&1 (Puretec) using the webmail interface, but a lot of SPAM mails are still there.
Why? What do I have to do?
Greetings from Germany
S0CRATES |
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vetaltm
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Joined: 05 Feb 2006
Posts: 751
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| Posted: Thu Apr 12, 2007 2:57 pm Post subject: |
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| The plug-in keeps the copies of deleted messages on the server by default, for allowing undeleting the false positives. The stored copies are invisible for TheBat, but downloadable for all other email clients. You can turn off this feature on the page POP3 of account settings in plug-in. But restoring the messages, mistakenly deleted from server by headers, will be impossible in this case. |
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S0CRATES
Joined: 23 Feb 2007
Posts: 2
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| Posted: Thu Apr 12, 2007 5:33 pm Post subject: |
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Hello,
That's it! 
I haven't seen this option.
Thanks for the fast reply!
S0CRATES |
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birno
Joined: 20 Mar 2007
Posts: 7
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| Posted: Sun May 27, 2007 4:44 pm Post subject: |
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Hello!
How I want to delete those spam mails, that was filtered on the Bat! program, not on the server by headers?
Is it possible? |
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vetaltm
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Joined: 05 Feb 2006
Posts: 751
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| Posted: Tue May 29, 2007 12:37 pm Post subject: |
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| birno wrote: | How I want to delete those spam mails, that was filtered on the Bat! program, not on the server by headers?
Is it possible? |
You can turn on an option "Delete a message if the score is greater than" on Anti-spam page of TheBat Preferences. But it is not recommended, because you will be unable to restore the messages recognized as spam by mistake. The safe way is deleting spam by selecting "Empty..." from context menu of "Junk mail" folder after reviewing the filtered messages, to make sure that there are no good messages in this folder. |
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ehm
Joined: 25 Jan 2007
Posts: 8
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| Posted: Tue May 29, 2007 6:57 pm Post subject: |
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| vetaltm wrote: | | The plug-in keeps the copies of deleted messages on the server by default, for allowing undeleting the false positives. The stored copies are invisible for TheBat, but downloadable for all other email clients. You can turn off this feature on the page POP3 of account settings in plug-in. But restoring the messages, mistakenly deleted from server by headers, will be impossible in this case. |
And when those messages will be deleted from the server?
I have that option ON and my concern is that if I don't get the POP3 messages on my server, they will be there forever. |
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vetaltm
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Joined: 05 Feb 2006
Posts: 751
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| Posted: Tue May 29, 2007 7:19 pm Post subject: |
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| ehm wrote: | And when those messages will be deleted from the server?
I have that option ON and my concern is that if I don't get the POP3 messages on my server, they will be there forever. |
The copies of deleted messages are deleted with the correspondent log records. You can adjust the duration of storing these copies by changing the maximum size of filtering log. Also you can delete the stored messages manually, by pressing a button with basket icon on filtering log toolbar. |
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birno
Joined: 20 Mar 2007
Posts: 7
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| Posted: Fri Jun 01, 2007 9:23 am Post subject: |
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| vetaltm wrote: | | birno wrote: | How I want to delete those spam mails, that was filtered on the Bat! program, not on the server by headers?
Is it possible? |
You can turn on an option "Delete a message if the score is greater than" on Anti-spam page of TheBat Preferences. But it is not recommended, because you will be unable to restore the messages recognized as spam by mistake. The safe way is deleting spam by selecting "Empty..." from context menu of "Junk mail" folder after reviewing the filtered messages, to make sure that there are no good messages in this folder. |
Sorry, I wrote a wrong question.
How I want to delete those spam mails from the server!!, that was filtered on the Bat! program, not on the server by headers?
I want to do this with the Antispamsniper plugin or just manually with The Bat! "Dispatch mail on server" function? |
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vetaltm
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Joined: 05 Feb 2006
Posts: 751
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| Posted: Mon Jun 04, 2007 9:08 am Post subject: |
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| birno wrote: | How I want to delete those spam mails from the server!!, that was filtered on the Bat! program, not on the server by headers?
I want to do this with the Antispamsniper plugin or just manually with The Bat! "Dispatch mail on server" function? |
Please explain more in detail what do you mean here - "that was filtered on the Bat! program"? Are you using selective download feature or the messages stay on the server because of an option "Leave messages of the server" is enabled for TheBat account? By default TheBat deletes the downloaded messages from server immediately. Why the downloaded messages stay on the server in your case? |
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birno
Joined: 20 Mar 2007
Posts: 7
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| Posted: Mon Jun 04, 2007 1:49 pm Post subject: |
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| vetaltm wrote: | | birno wrote: | How I want to delete those spam mails from the server!!, that was filtered on the Bat! program, not on the server by headers?
I want to do this with the Antispamsniper plugin or just manually with The Bat! "Dispatch mail on server" function? |
Please explain more in detail what do you mean here - "that was filtered on the Bat! program"? Are you using selective download feature or the messages stay on the server because of an option "Leave messages of the server" is enabled for TheBat account? By default TheBat deletes the downloaded messages from server immediately. Why the downloaded messages stay on the server in your case? |
Yes, I choose the "Leave message on the server" option.
The Antispamsniper filtered the message on the server by headers and in the program by the message body, those mails that detect for spam move to the Junk folder.
I want to delete those mails from the server with antispamsniper plugin that was filtered by spam and moved to the Junk folder.
Sorry for my bad english. |
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vetaltm
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Joined: 05 Feb 2006
Posts: 751
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| Posted: Tue Jun 05, 2007 9:01 pm Post subject: |
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| birno wrote: | Yes, I choose the "Leave message on the server" option.
The Antispamsniper filtered the message on the server by headers and in the program by the message body, those mails that detect for spam move to the Junk folder.
I want to delete those mails from the server with antispamsniper plugin that was filtered by spam and moved to the Junk folder.
Sorry for my bad english. |
You can enable an option "Delete message from server when it is removed from Trash" in TheBat account properties (sub-option of "Leave messages on server"). When this option is turned on, TheBat removes from server the messages, which are deleted from Junk and Trash folders. Also there is an option "Empty Trash folder on exit" on Options page of account properties. After enabling this option in addition to previous, all you have to do is empty Junk folder after reviewing its contents. |
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birno
Joined: 20 Mar 2007
Posts: 7
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| Posted: Fri Jun 08, 2007 4:54 am Post subject: |
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| vetaltm wrote: | | birno wrote: | Yes, I choose the "Leave message on the server" option.
The Antispamsniper filtered the message on the server by headers and in the program by the message body, those mails that detect for spam move to the Junk folder.
I want to delete those mails from the server with antispamsniper plugin that was filtered by spam and moved to the Junk folder.
Sorry for my bad english. |
You can enable an option "Delete message from server when it is removed from Trash" in TheBat account properties (sub-option of "Leave messages on server"). When this option is turned on, TheBat removes from server the messages, which are deleted from Junk and Trash folders. Also there is an option "Empty Trash folder on exit" on Options page of account properties. After enabling this option in addition to previous, all you have to do is empty Junk folder after reviewing its contents. |
I try this, but the mails sequential number in the Bat! program not correspopnding with the sequential number on the sezver, therefore delete wrong e-mails. |
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