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Kiba71



Joined: 09 Feb 2008
Posts: 1

PostPosted: Sat Feb 09, 2008 12:34 pm    Post subject: Mail disappears Reply with quote

I'm new to ASS so that the problem could be caused by some misconfiguration. Just to mention that. My configuration: TheBat 3.99.29 with AntispamSniper 2.7.1.7 all IMAP.

I have serious problems with ASS.

When ASS classifies some mails as spam, I do see these mails in the ASS log file. But I cannot find the mails in the mailbox nor on the server. They are just "deleted". So where are these mails and what do I have to configure because I want to see them at least in a junk folder ?

Next problem. I use a couple of email accounts. When I send mail from one account to the other, about 50% of the mails never arrive. I can't see the mails in the AntispamSniper log file. That does not happen when I remove ASS.

So for me it seems that there is a general problem with this version. Any help ?
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vetaltm
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Joined: 05 Feb 2006
Posts: 748

PostPosted: Sat Feb 09, 2008 12:43 pm    Post subject: Re: Mail disappears Reply with quote

Kiba71 wrote:
I'm new to ASS so that the problem could be caused by some misconfiguration. Just to mention that. My configuration: TheBat 3.99.29 with AntispamSniper 2.7.1.7 all IMAP.

I have serious problems with ASS.

When ASS classifies some mails as spam, I do see these mails in the ASS log file. But I cannot find the mails in the mailbox nor on the server. They are just "deleted". So where are these mails and what do I have to configure because I want to see them at least in a junk folder ?

The plug-in moves IMAP messages classified as spam to a separate IMAP folder. This folder has a name from IMAP account settings in plug-in. It is created automatically, before moving there the first spam message.
By default IMAP spam folder is named Junk. Update the list of folders in TheBat to see this folder with its contents.

Kiba71 wrote:

Next problem. I use a couple of email accounts. When I send mail from one account to the other, about 50% of the mails never arrive. I can't see the mails in the AntispamSniper log file. That does not happen when I remove ASS.

So for me it seems that there is a general problem with this version. Any help ?

The plug-in doesn't filter the outgoing messages. If you can't see the incoming messages in the plug-in's Filtering Log, then most probably the messages were filtered by the server-side software.
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