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Outlook Wont Launch

 
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BMAR



Joined: 18 Apr 2009
Posts: 2

PostPosted: Sat Apr 18, 2009 1:00 am    Post subject: Outlook Wont Launch Reply with quote

I just purchased this software, and everytime I launch Outlook, it crashes. I have tried to redownload software, reinstall after removing it, and everytime Outlook crashes. Here is the error:
[Window Title]
Microsoft Windows

[Main Instruction]
Microsoft Office Outlook has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]

Any ideas?
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BMAR



Joined: 18 Apr 2009
Posts: 2

PostPosted: Mon Apr 20, 2009 7:29 pm    Post subject: Help Reply with quote

any help from anybody could be good...
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vetaltm
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Joined: 05 Feb 2006
Posts: 651

PostPosted: Tue Apr 21, 2009 1:57 am    Post subject: Reply with quote

A list of suggestions was sent to your email address two days ago. I guess the message was not received, so I repeat it here:

- Did the plug-in work properly before registration? If yes, what happened immediately before Outlook started crashing?

- Please specify the exact Outlook version number.

- Make sure that a service pack is installed on Vista.

- Is there any antiviruses/firewalls in your system? If yes, try to
disable them temporary, including their integration with Outlook, and
see if the problem persists.

- Try to uninstall the plug-in and start Outlook. If the problem
persists, the reason is not in plug-in.

- If nothing helps, try to reset the plug-in options to default. Close
Outlook and delete all files from the plug-in configuration folder
(see the path on Options tab of the plug-in settings).
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