antispamsniper.com

CCCP99 · Joined: 17 Sep 2008 Posts: 18

I am using TheBat! Voyager version 4.2.15 together with the antispam plugin AntiSpamSniper Pro version 3.2.2.1 .

A few days ago I noticed that the emails from a friend of mine will not be downloaded by my email program anymore. The emails are treated as if they weren't there. The emails arrive on the mailserver alright, but Voyager doesn't show them at all. Not even as junk mail or spam. I have already reinstalled both the E-Mail program Voyager and the antispamsniper plugin as well. I have not made any changes in the antispam plugin. I am using it as it is after the install.

Today I looked up in the settings of the antispamsniper plugin and noticed in the log file that my friends email-address was classified as "spam by the header" and that "the emails were left on the server".

I have no idea what happened here. Neither the email program nor the antispam plugin showed any messages about the "missing" emails. I don't want to search the antispamsniper logfile everytime I am downloading my emails to find out if any emails were left on the server or missed.

Thanks in advance for your help!

vetaltm · Author Joined: 05 Feb 2006 Posts: 748

By default the plug-in blocks the messages classified as 100% spam by header on the server. It is possible to restore a blocked message by selecting it in Filtering log and pressing the appropriate log toolbar button. If you have too much false positives, it is possible to turn off blocking spam by message headers on the tab Accounts, checkbox "Block spam by message headers automatically..". In this case all messages will be downloaded from the server and filtered locally.

CCCP99 · Joined: 17 Sep 2008 Posts: 18

Thank you vetaltm for your answer!

I can't understand why the email address of my friend was classified 100% spam all of a sudden. Normally the emails came in as the should. I've not made any changes in the settings of the plugin.

And now they were blocked without any message of the email program or the antispam plugin. Are you supposed to check the antispamsniper logfile everytime you download your emails?

CCCP99 · Joined: 17 Sep 2008 Posts: 18

I have deactivated the checkbox "Block spam by message headers automatically" and now the messages are coming in.

But I must say that I don't really understand what is happening with this setting......is it generally better to leave this checkbox marked or unmarked?

vetaltm · Author Joined: 05 Feb 2006 Posts: 748

vetaltm · Author Joined: 05 Feb 2006 Posts: 748

CCCP99 · Joined: 17 Sep 2008 Posts: 18

Thank you once again for your help and advice.

I've looked further in the log file. The window wasn't open far enough to see the reason.

The email address was blocked because the "Source IP is on the black list"; hits 4........whatever that means).

The email address is not from a spammer. I wonder why the email could have come on the black list...?

vetaltm · Author Joined: 05 Feb 2006 Posts: 748

vetaltm · Author Joined: 05 Feb 2006 Posts: 748

BTW, your current IP address has 9 hits:
http://antispamsniper.com/dnsbl.php?ip=82.113.121.223

If you use antivirus and absolutely sure that your computer is not infected, it makes sense to change internet provider, because many of your mail messages sent via TheBat will be blocked by various spam filters.

CCCP99 · Joined: 17 Sep 2008 Posts: 18

Thanks again for your help!

Unfortunately I cannot change the internet provider so easily at this time!
I've run an antivirus program recently and it didn't find anything.

I want to keep using TheBat because I like that email program. The only antispam filter I'm using is AntiSpamSniper. I didn't have any probs until a few days ago....

vetaltm · Author Joined: 05 Feb 2006 Posts: 748

CCCP99 · Joined: 17 Sep 2008 Posts: 18

The problematic email address of which the emails were blocked from were from a "thebat.net" email address. "thebat.net" is a email-collaboration of Google and Ritlabs (TheBat). But I am not using the web interface however. It's a lot easier to use an email program like TheBat in order to pick up and send out email.

Isn't the IP address different each time you use the internet?

vetaltm · Author Joined: 05 Feb 2006 Posts: 748

When the IP is blacklisted, it is not important what mail server is used. The problem is in IP address assigned by internet provider to internet connection. And of course you can continue using TheBat or any other programs, but keep in mind that in this case the successful delivery of your messages is not guaranteed.