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Scyzor



Joined: 13 Apr 2013
Posts: 3

PostPosted: Sat Apr 13, 2013 11:58 am    Post subject: Not blocked email addresses Reply with quote

I have a lot of email addresses on the black list but AS let them go through. Any idea what can be wrong? I have reinstall, cleared AS, etc but still getting spam which is on the black list :\

Thanks
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vetaltm
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Joined: 05 Feb 2006
Posts: 661

PostPosted: Sat Apr 13, 2013 3:04 pm    Post subject: Reply with quote

Take a look at the fields Status and Reason in filtering log. The plug-in specifies classification results for each received message. If the messages are classified as spam, but not moved to junk folder:
- Check that the option "Move a message to the junk folder..." is enabled on antispam tab in TheBat preferences.
- Make sure there are no other antispam plug-ins installed.
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Scyzor



Joined: 13 Apr 2013
Posts: 3

PostPosted: Sun Apr 14, 2013 12:51 am    Post subject: Reply with quote

vetaltm wrote:
Take a look at the fields Status and Reason in filtering log. The plug-in specifies classification results for each received message. If the messages are classified as spam, but not moved to junk folder:
- Check that the option "Move a message to the junk folder..." is enabled on antispam tab in TheBat preferences.
- Make sure there are no other antispam plug-ins installed.


From a log, example for spam email which is blacklisted but not blocked:
- Status: Classified as Spam
- Reason: Blacklisted sender: xxx@domain.com

And I have set move a message to the junk folder if the score is grater than 60 as well Move messages marked as junk to the junk folder.

Any clue?

Thanks!
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vetaltm
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Joined: 05 Feb 2006
Posts: 661

PostPosted: Sun Apr 14, 2013 11:38 am    Post subject: Reply with quote

- Remove other antispam plug-ins from TheBat. The other plug-in can give a different spam ratio to messages, and even 100% spam classified by AntispamSniper can stay in the inbox folders.
- The plug-in classifies messages and gives a spam ratio to TheBat. TheBat moves the messages having high spam ratio to junk folder. If the messages are not moved, please contact Ritlabs support.
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Scyzor



Joined: 13 Apr 2013
Posts: 3

PostPosted: Sun Apr 21, 2013 3:56 pm    Post subject: Reply with quote

Well, KIS was making all those problems.
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james103



Joined: 11 Jun 2013
Posts: 1
Location: uk

PostPosted: Tue Jun 11, 2013 6:32 am    Post subject: Reply with quote

I have a lot of email addresses on the black list but AS let them go through. Any idea what can be wrong? I have reinstall, cleared AS, etc but still getting spam which is on the black
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vetaltm
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Joined: 05 Feb 2006
Posts: 661

PostPosted: Tue Jun 11, 2013 6:43 am    Post subject: Reply with quote

james103 wrote:
I have a lot of email addresses on the black list but AS let them go through. Any idea what can be wrong? I have reinstall, cleared AS, etc but still getting spam which is on the black

Take a look at the fields Status and Reason in filtering log. The plug-in specifies classification results for each received message. If the messages are classified as spam, but not moved to junk folder:
- Check that the option "Move a message to the junk folder..." is enabled on antispam tab in TheBat preferences.
- Make sure there are no other antispam plug-ins installed.
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blackrosegul



Joined: 02 Oct 2013
Posts: 1

PostPosted: Wed Oct 02, 2013 5:44 am    Post subject: Reply with quote

Remove other antispam plug-ins from TheBat. The other plug-in can give a different spam ratio to messages, and even 100% spam classified by AntispamSniper can stay in the inbox folders........
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