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Emails from addreessbook sorted into spam

 
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aho



Joined: 27 Feb 2018
Posts: 4

PostPosted: Wed Feb 28, 2018 11:46 am    Post subject: Emails from addreessbook sorted into spam Reply with quote

Team,
I have imported my Bat! addressbook, but still, emails from addresses those are sorted into spam.

Any way to prevent this ?
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vetaltm
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Joined: 05 Feb 2006
Posts: 748

PostPosted: Wed Feb 28, 2018 12:08 pm    Post subject: Reply with quote

The whitelist is not used for messages received from mailing lists and having in From field the address from other header fields. It allows to avoid false positives.

To enhance the classification mark as non-spam your existing messages from known addresses.
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