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Can not empty junk folder

 
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Batuser



Joined: 14 Aug 2021
Posts: 3

PostPosted: Sat Aug 14, 2021 7:15 am    Post subject: Can not empty junk folder Reply with quote

Hello, paid bat/sniper user....but new to sniper.

I have enabled "Use common junk folder" for two pop3 accounts, but I can not empty the junk folder.

I can't delete the individual email inside the junk folder either.

Please can you help ?
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vetaltm
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Joined: 05 Feb 2006
Posts: 739

PostPosted: Sat Aug 14, 2021 10:30 am    Post subject: Reply with quote

It looks like an issue with TheBat storage. Try to check the folders integrity in a TheBat Maintenance Center (Folder | Maintenance Center menu item). If it doesn't help, it makes sense to contact Ritlabs support.
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Batuser



Joined: 14 Aug 2021
Posts: 3

PostPosted: Sat Aug 14, 2021 10:36 am    Post subject: Reply with quote

Thankyou, I will do that.

I do not get many spam mails so will need to wait until one arrives.

I will certainly check the storage as suggested.

Thanks

(Edit: No problems when checking folder integrity.)
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Batuser



Joined: 14 Aug 2021
Posts: 3

PostPosted: Mon Aug 16, 2021 11:15 am    Post subject: Reply with quote

Problem fixed with specific Bat settings.

Thanks.
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